Job summary
Employer heading
Senior Quality Improvement Manager
8b
NHS Hertfordshire and West Essex Integrated Care Board (ICB) is the local NHS organisation that plans and oversees how NHS money is spent and makes sure health services work well and are of high quality.
The ICB’s role is to join up health and care services, improve health and wellbeing and reduce health inequalities for the 1.5 million people who live in Hertfordshire and West Essex.
It’s an exciting time for us and we’re looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim.
So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you.
Job overview
Are you passionate about the NHS and Quality Improvement?
Do you hold a Quality Improvement Award?
A rare and exciting opportunity has arisen to join the Nursing and Quality Team as Senior Quality Improvement Manager.
The successful post holder will develop and implement quality improvement initiatives and mechanisms for service providers and will directly line manage the Quality Support role.
Hybrid Working - Predominantly working from home and some working from offices across Hertfordshire and West Essex.
Main duties of the job
The post holder will support the Deputy Director for Quality Improvement and Patient Safety in establishing effective quality improvement (QI) initiatives by working across the ICS with partner commissioners and providers.
The overall purpose of this post is to lead on and provide expert advice and support to others in delivering strategically identified improvement projects across the ICS. Projects will be led by the post holder where appropriate and delivered using the appropriate methods (A3, PDSA, DMAIC etc) to enable significant improvement in services, pathways and population outcomes.
For further details please see attached job description and person specification.
Working for our organisation
NHS Hertfordshire and West Essex Integrated Care Board (ICB) is the local NHS organisation that plans and oversees how NHS money is spent and makes sure health services work well and are of high quality.
The ICB’s role is to join up health and care services, improve health and wellbeing and reduce health inequalities for the 1.5 million people who live in Hertfordshire and West Essex.
It’s an exciting time for us and we’re looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim.
So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you.
Detailed job description and main responsibilities
For details regarding main responsibilities for the post of Senior Quality Improvement Manager please refer to the job description and person specification.
Person specification
Knowledge, Training and Experience
Essential criteria
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Evidence of continuing professional development
- Should have an appreciation and knowledge of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations
- Should have an appreciation of the relationship between the national and local health organisations and structures and those of local authorities.
- Experience of setting up and implementing internal policies an d procedures
Communication Skills
Essential criteria
- Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level.
- Good presentational skills for conveying complex concepts.
- Ability to use informed persuasion to influence others
- Ability to develop and sustain professional relationships with key individuals
- Negotiation and feedback skills.
- Ability to lead, motivate and inspire team members and direct reports
Applicant requirements
You must have appropriate UK professional registration.
Documents to download
Further details / informal visits contact
- Name
- Rosie Connolly
- Job title
- DD of Quality Improvement & Patient Safety
- Email address
- [email protected]
- Telephone number
- 07766 232622
- Additional information
If you are unable to reach Rosie Connolly please try Katie Chand, Associate Director of Quality Development and Improvement on 07787 294172 or [email protected]
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