Job summary
- Main area
- Paediatrics
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Part time - 15 hours per week (working days would be a Monday, Tuesday and Friday)
- Job ref
- 361-W&C-6095109-A
- Employer
- East and North Hertfordshire NHS Trust
- Employer type
- NHS
- Site
- Lister Hospital
- Town
- Stevenage
- Salary
- £25,147 - £27,596 per annum pro rata
- Salary period
- Yearly
- Closing
- 08/05/2024 23:59
Employer heading
Paediatric Epilepsy Coordinator
NHS AfC: Band 4
Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting for a Paediatric Epilepsy Coordinator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
We are looking for an administrator to provide support to the paediatric epilepsy nurses and consultants and to families who use the service.
You will provide efficient administrative and secretarial support in all aspects of the department’s work as directed by the Service Co-ordinator.
Main duties of the job
To support the organisational development of the paediatric epilepsy service, and support the team in delivering an excellent service to children and young people with epilepsy and their families.
As the Coordinator you will be taking phone calls, monitoring the email account, booking appointments, liaising with the nurses and consultants and keeping the databases up to date.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications/Training
Essential criteria
- Administrative experience
- GCSE grade C or above or equivalent
Desirable criteria
- demonstration of continuing learning
Previous Experience
Essential criteria
- Managing appointments and diaries
- Handling telephone enquiries
- Administrative experience
Desirable criteria
- Recent NHS admin experience
- Patient administration experience
Skills & Qualities
Essential criteria
- Excellent communication and presentation skills
- Excellent verbal/written and interpersonal skills
- Excellent typing skills
- Ability to work well under pressure
- Confidentiality
- Sensitivity of approach
- Confidence, tact and diplomacy
- Initiative, flexibility and adaptability
- Awareness of limitations of experience and role
- Well presented application including relevant information for the job
- demonstrates being inclusive and diverse
Knowledge
Essential criteria
- Computer literacy including, Microsoft Word, Excel and Email
Desirable criteria
- Organisation structures
- Lorenzo
Other Requirements
Essential criteria
- Willingness to learn and progress
- Ability to work within a team environment
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Joanne Biggs
- Job title
- Acute Paediatric and Neonates Service Coordinator
- Email address
- [email protected]
- Telephone number
- 07919299067
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