HealthJobsUK

Detailed job description and main responsibilities

• Undertake patient safety incident reviews using a variety of different methods, including After Action Reviews (AAR), SWARM Huddle, Multidisciplinary Team Review (MDTR) and Patient safety Incident Investigation (PSII).
• Work with the Patient Safety Incident Management Team and PSIRF Oversight Group (PSOG) to identify learning and changes in practice that need to occur to prevent or reduce the likelihood of reoccurrence of similar incidents or improve the overall safety and quality of care provided.
• The post holder will produce excellent reports that identify learning from incidents and how learning will be embedded.
• Apply the principles and practice of a just and learning culture across a diverse range of clinical services and recognise when specialist expert opinion is required.
• The post holder will feedback the learning identified through their reviews to PSI Clinical Review Group to progress learning outcomes.
• Establish links to all operational services to ensure that each service engages with patient safety incident reviews.
• To act as a role model and expert advisor for other staff involved in the reviews, ensuring that all reviews are carried out to the highest possible standards.
• Contribute to the development and improvement of a systems learning approach and cultural changes associated with the introduction of the patient safety incident response framework and lead on allocated improvement and innovation projects.
• Work with the Head of Patient Safety Incident Management in maintaining efficient systems and processes to ensure good governance and enable the effective and accurate collection, collation and reporting of routine data and information, producing statistics and reports when required.
• Draw up clear guidelines for patient safety incident learning response leads, highlighting expectations in terms of formulating communication plans with families, collaborating with Family Liaison Officers, recording information and attending meetings as part of the patient safety incident response process.
• To develop and deliver patient safety review training sessions to ensure high quality and consistency in skill sets of staff undertaking this role.
• Work closely with the Family Liaison Officers to ensure patients/families/carers are fully involved in the patient safety response process.
• Present information, unwelcome and sometimes distressing information to a range of internal and external stakeholders including patient, service users and their families, victims and their families, senior clinicians and front line professionals.
• Attend Coroners courts when required as a representative of the Trust
• Attend PSIRF Oversight Group Review panels to present a learning response review report or as part of own development as required.
• Critically evaluate and analyse information, diverse and sometimes contradictory evidence from a wide range of sources.
• The post holder will have responsibility for a named care unit and work collaboratively with the senior leadership team providing guidance, support and advice as needed. They will meet with the care unit leadership at least once a month to review all incident cases related to the care unit and provide a summary report of activities to guide discussion at the meeting.
• To have responsibility for supervising the patient safety incident team administrator or business support administrator
• Responsible for horizon scanning and developing external networks in order to stay updated
• To support the Deputy Head of Patient Safety Incident Team in writing the terms of reference and key questions for a review when required