Skip to main content
Please wait, loading

Job summary

Main area
Administration
Grade
Band 4
Contract
Fixed term: 12 months (FTC or Secondment for 12 months)
Hours
Full time - 37.5 hours per week (5 Days 9am - 5pm)
Job ref
364-A-7684
Employer
Essex Partnership University NHS Foundation Trust
Employer type
NHS
Site
Sankey House
Town
Pitsea
Salary
£25,147 - £27,596 Per annum, plus HCA
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Essex Partnership University NHS Foundation Trust logo

Administration Coordinator

Band 4

About Us

EPUT provides community health, mental health and learning disability services to support more than 3.2 million people living across Bedfordshire, Essex and Suffolk. Also:

  • We are among the largest employers in the in the East of England region, with more than 10,000 staff working across more than 200 sites.
  • We run the COVID-19 vaccination programme across mid and south Essex and Suffolk and north east Essex.

EPUT was formed on 1 April 2017 following the merger of North Essex Partnership University NHS Foundation Trust (NEP) and South Essex Partnership University NHS Foundation Trust (SEPT). A new leadership team was established at the Trust in 2020.

Our vision and values

Our Vision

“To be the leading health and wellbeing service in the provision of mental health and community care”.

Our Purpose

“We care for people every day. What we do together, matters”.

Our Values

  • We Care
  • We Learn
  • We Empower

Our strategic objectives

  • We will deliver safe, high quality integrated care services.
  • We will enable each other to be the best that we can.
  • We will work together with our partners to make our services better.
  • We will help our communities to thrive.

Our services

  • Mental Health Services
  • Community Health Services
  • Learning Disabilities Services
  • Social Care

Find out more about the services we offer in our service directory. 

Job overview

An exciting opportunity has arisen to recruit a full time Admin Coordinator to support the Children’s School Aged Immunisation Service based across South Essex.  This post is for 5 days a week Monday - Friday 9am – 5pm.  This is a Maternity Cover so therefore a 12 month Fixed Term Contract / Secondment.

We are looking for an experienced candidate with excellent communication, leadership, management and organisational skills, To be proactive with the ability to inspire and motivate staff.

The post holder will work closely with the other Admin Coordinator in North Essex and will contribute in the management and supervision of all Administration staff to include recruitment, attendance and performance monitoring and management.

We are looking for individuals with a positive and compassionate approach to supporting patient care.

The successful candidate will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner.

Your role will include regular travel to Leigh on Sea, Pitsea, Thurrock, Witham, Dunmow, Epping and all Essex and BLMK bases as required.

You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative lead career in the NHS.

Main duties of the job

To coordinate the South administration teams, including processes that relate to service delivery.

Answering and dealing with client / patient telephone enquiries in a confidential and helpful manner, using  tact and diplomacy at all times and channelling enquiries, as appropriate to staff members (clinical and non-clinical). 

As a member of the administrative team, to work in support of colleagues within the school aged immunisation service as well as the administration service, providing cover in their absence (across all sites) if required to do so.

To ensure that general office duties are carried out, including the systematic filing of all general correspondence and patient documentation, photocopying and use of e-mail, under the direction of the Administration Manager.

To deputise for the Administration Manager as and when required

Provide in-house training and support to new colleagues within the department.

To be responsible for the day to day management and supervision of the administration officers including authorising, sickness / annual / study leave, completion of positive returns and undertaking supervision and appraisals. 

To work in conjunction with the Administration Manager to deal with any disciplinary / grievance issues.

To undertake the allocation / prioritisation of daily workloads of the Administration Officers and organisation of rota systems to ensure effective operation of offices .

Working for our organisation

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;

  • Season Ticket Loans
  • NHS discounts for staff
  • Excellent Training facilities and opportunities
  • Buying and Selling annual leave scheme
  • The opportunity to work bank shifts and expand knowledge and experience in other areas
  • Salary Sacrifice schemes including lease cars and Cycle to Work
  • Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

Detailed job description and main responsibilities

To coordinate the South administration teams, including processes that relate to service delivery.

Answering and dealing with client / patient telephone enquiries in a confidential and helpful manner, using  tact and diplomacy at all times and channelling enquiries, as appropriate to staff members (clinical and non-clinical). 

As a member of the administrative team, to work in support of colleagues within the school aged immunisation service as well as the administration service, providing cover in their absence (across all sites) if required to do so.

To ensure that general office duties are carried out, including the systematic filing of all general correspondence and patient documentation, photocopying and use of e-mail, under the direction of the Administration Manager.

To deputise for the Administration Manager as and when required

Provide in-house training and support to new colleagues within the department.

To be responsible for the day to day management and supervision of the administration officers including authorising, sickness / annual / study leave, completion of positive returns and undertaking supervision and appraisals. 

To work in conjunction with the Administration Manager to deal with any disciplinary / grievance issues.

To undertake the allocation / prioritisation of daily workloads of the Administration Officers and organisation of rota systems to ensure effective operation of offices .

Person specification

Essential

Essential criteria
  • S1 experience
  • Team management experience
  • Good level of IT skills
Desirable criteria
  • Experience working with clinical immunisation nurses
  • Good telephone manner and experience in call centre environment

Desirable

Essential criteria
  • Experience working with admin NHS service
Desirable criteria
  • Business Administration qualification

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Essex Family Friendly Employers

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sam Cooper
Job title
Admin Service Manager
Email address
[email protected]
Telephone number
07583 122712
Apply online nowAlert me to similar vacancies