Job summary
- Main area
- Project Officer
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
- Job ref
- 432-HR172-24
- Employer
- East Suffolk and North Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Ipswich Hospital
- Town
- Ipswich
- Salary
- £28,407 - £34,581 per annum pro rata
- Salary period
- Yearly
- Closing
- 08/05/2024 23:59
Employer heading
Divisional Governance & Quality Project Officer
NHS AfC: Band 5
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
Do you have a passion for patient safety and experience? If you do we have an exciting opportunity for a hardworking and enthusiastic individual to undertake the role as Divisional Governance & Quality Project Officer for the Division of Integrated Pathways.
The division includes Older Peoples Services at Ipswich Hospital, Integrated Therapies, East Suffolk Community Hospitals, and the East Suffolk Community Services.
This person in this role works across all ESNEFT Ipswich/Suffolk sites, including the main hospital, community hospital sites and community services in Ipswich and Suffolk.
The position will be based at Ipswich Hospital but will may involve travel between sites to attend meetings, meet with the teams and perform audits.
You will support the management of patient safety and experience at divisional level. Facilitates best practice in the analysis and management of incidents, PALS and Complaints and supports the serious incident and complaint investigations and action plans. The Patient Safety & Experience Co-ordinator will work closely with the Divisional Governance Manager and Associate Director of Nursing & Therapies to promote, develop and implement effective clinical governance across the Trust.
Main duties of the job
Specifically, you will provide multidisciplinary clinical staff with advice and information to effectively implement the principles and practice of clinical governance. You will take responsibility for delivering projects/ areas of activity linked to cross functional themes which are derived from national standards and requirements. You will work with members of the team in a matrix structure to fulfil specific outcomes.
Monitors incidents being reported within the Division ensuring that they are investigated and completed within the Trust timescale of 20 working days.
Liaises with clinicians, facilitates and monitors service area compliance with Being Open/Duty of Candour.
Identifies and analyses clinical risk and complaint themes and areas for improvements in awareness and clinical practice.
Undertakes analysis and other project work including short term urgent requirements, to respond to governance and risk needs.
Builds relationships and promotes a patient safety culture, supporting service areas to improve care practice, systems and awareness following clinical incidents.
Please note you will need to travel between Trust sites and to other external venues for meetings/conferences so you will need to be a Car Driver and owner
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Qualifications
Essential criteria
- • Education to A-Level or equivalent with experience of working in the NHS in a Governance role
Desirable criteria
- • Educated to degree level in governance / risk
- • Clinical qualification / experience
Knowledge/Experience
Essential criteria
- • Proven knowledge and experience of clinical care within the NHS or healthcare setting; understanding the hospital as a whole.
- • Relevant training or experience of incident investigation, patient safety and risk management
- • Experience of working with multidisciplinary teams
- • Familiarity and experience of using IT programmes. A working knowledge of Word, Excel and PowerPoint
- Success in working collaboratively across professions, services and organisational boundaries
Desirable criteria
- • Experience of being involved in an incident/complaint where improvements have been made
- • Experience of facilitating training sessions & presentations
Skills
Essential criteria
- • Good team player, supportive to team members
- • Excellent interpersonal skills, and supportive to Trust staff dealing with distressing situations
- • Car Driver and owner
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Vicky Thompson
- Job title
- Associate Director of Nursing & Therapies
- Email address
- [email protected]
- Telephone number
- 07702509307
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