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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
Fixed term: 6 months
Hours
Part time - 22.5 hours per week
Job ref
432-HR165-24
Employer
East Suffolk and North Essex NHS Foundation Trust
Employer type
NHS
Site
Ipswich Hospital
Town
Ipswich
Salary
£22,816 - £24,336 pro rata, per annum
Salary period
Yearly
Closing
06/05/2024 23:59

Employer heading

East Suffolk and North Essex NHS Foundation Trust logo

Administrator – Radiology

NHS AfC: Band 3

We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.

Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits

Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.  The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

 

Job overview

We are looking for an experienced administrator to join us in our Radiology Admin team for 6 months, part time, 22.5 hours per week at Ipswich Hospital. These hours are to be worked flexibly during the working week which can be discussed further at interview.

You will use your current administrative skills to support the radiology department and booking team to ensure an effective service is delivered.

You will be an integral part of the team, supporting with administrative duties covering for busy periods and absences, including interventional radiology and patient pathway coordinator. You will also assist the Operational Coordinator in administrative tasks including the implementation of last minute lists.

You will be provided with on the job training on our hospital systems and specifics for each of the modalities within Radiology.

Internal applicants currently employed by ESNEFT will be offered on a secondment basis only.

Main duties of the job

  • Participate in the role and tasks of the Radiology admin team, including reception duties as required, to ensure an effective service is delivered.
  • To assist with any admin cover when clerical and administrative colleagues are absent for sickness/ annual leave.
  • To make outpatient appointments for all modalities within Radiology on the hospital’s CRIS computer system, for patients to attend the department.
  • Effectively monitor and action patient and clinical referrer queries for Radiology – i.e responding to telephone voice mails/ monitoring Radiology generic email inboxes. 
  • To assist the Interventional Radiology team with administrative duties as and when required, particularly covering annual leave and sickness.  To include arranging blood and INR checks, booking beds for day and overnight cases using the Lorenzo system, liaising with wards regarding inpatient appointments.
  • To assist with monitoring the Cancer PTL, in the Pathway Co-ordinator’s absence or extreme busy periods.
  • To assist the Operational Co-ordinator with staff rota changes and assisting with organising/ implementing additional patient lists when needed.
  • Be responsible for maintaining accurate, up-to-date information held on the following computerised information systems: CRIS/Lorenzo.

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. 

We are one of the largest NHS organisations in England, employing more than 12,000 staff. 

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. 

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. 

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.   

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients. 

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.   

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A 

Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description. 

Person specification

Qualifications

Essential criteria
  • GCSE grade 5/C or equivalent in English and Maths
  • NVQ level 3 in administration/secretarial or equivalent experience

Experience

Essential criteria
  • Previous administrative role
  • Working collaboratively as part of a team
  • Advanced IT Systems including - Microsoft Office
  • Experience of communicating with a range of people both within and external to the organisation
Desirable criteria
  • NHS experience
  • Experience within relevant work area
  • Experience of working with members of the public
  • Supervision/co-ordination of other team members

Employer certification / accreditation badges

No smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareDisability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Debbie Page
Job title
Operational Co-ordinator
Email address
[email protected]
Telephone number
07384 877173

If you have problems applying, contact

Address
Colchester General Hospital
Telephone
07789651269
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