Job summary
- Main area
- Community Paediatrics
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 153-SP03093
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- Poole Hospital
- Town
- Poole
- Salary
- £22,816 - £24,336 pa/pro rata
- Salary period
- Yearly
- Closing
- 12/05/2024 23:59
Employer heading
LAC Support Secretary - Community Paediatrics
Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview
The Community Paediatric service at Poole Hospital is seeking to recruit an experienced support secretary for the Looked After Children's Service.
The Community Paediatric team is located at Poole Hospital within the Women, Children and Oncology Directorate. The community service has consultants who focus on four main areas of practice: neuro disability, social paediatrics, educational medicine and public health. Many of the children referred to this service present with multiple and/or complex conditions including behavioural difficulties. The service is also responsible for child protection, safeguarding children duties and Looked After Children.
Rota: Hours to be worked over 3 days per week
Base Location: Poole Hospital
Cross site working between Poole, RBH and home working. Date of move could be Autumn 2025 or Spring 2026. Exact date TBC.
Interview Date: TBC
Main duties of the job
The support secretary post will be a key role in the community administrative teams, working alongside the Looked After Children Co-ordinator, using audio typing skills to produce high levels of patient related correspondence and reports. The post holder(s) will also contribute to the general daily activities of the office such as responding to telephone enquiries, filing activities and other specific key activities that are the responsibility of the Paediatric teams.
There will be a requirement to deal with any child protection/safeguarding liaison/communication as required (training will be provided).
Applicants will have a broad spectrum of administration skills and demonstrable typing skills. In addition to this, applicants should have excellent communication skills, attention to detail and a willingness to work as part of a team.
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person specification
Qualifications
Essential criteria
- GCSE (or equivalent) English and numeracy
- RSA II/III or equivalent
- Audio typist
Desirable criteria
- ECDL
Experience
Essential criteria
- Previous NHS experience
Skills
Essential criteria
- Excellent communication and inter-personal skills both written and verbal
- Excellent telephone manner
- Good organisational skills with ability to multi-task
- Time management skills
Knowledge
Essential criteria
- Knowledge of hospital computer systems including ECamis and EPR
- Diary management
Desirable criteria
- Knowledge of various agencies associated with children's services
Personal attributes
Essential criteria
- Ability to work on own initiative but remain a team member
- Patient and calm nature
- Ability to prioritise workload
- Positive and caring attitude
- Ability to work under pressure with predictable interruptions
Desirable criteria
- Adaptable to different situations
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
Documents to download
Further details / informal visits contact
- Name
- Wendy Edwards
- Job title
- Operational Support Child Health
- Email address
- [email protected]
- Telephone number
- 0300 019 2177
- Additional information
If you wish to find out more regarding this job, please ring Wendy Edwards, Operational Support Child Health on 0300 019 2177.
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