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Job overview

Set in the heart of the main site at Torbay and South Devon Foundation Trust HSDU provides Trustwide Decontamination services across the Hospital and the wider South Devon community.

The HSDU Quality Manager will work within the Planned Care - Surgery Care Group, supporting the Head of HSDU and maintaining department accreditation to ISO 13485 along with UKCA Compliance.

• Responsibility for the day to day management, delivery and development of a number of services across HSDU including, but not limited to ensuring all equipment is maintained and documentation kept up to date.
• Leading the team to ensure staff competencies and training is kept up to date
• Supporting project plans and preparation of business cases, ensuring all services deliver a high standard of care which is efficient;
• Work with the Head of HSDU to ensure delivery of best value services.
• To have responsibility for workforce to ensure that all staff are appropriately line managed, supervised and supported in accordance with the relevant policies of the employing agencies and best practice
• As part of this post you would have responsibility as a management representative for HSDU deputising for the Head of HSDU in their absence.

Main duties of the job

• To act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity

• Find solutions to problems and be able to demonstrate a positive approach to new challenges, encouraging others to do the same
  
  
• Understand and identify barriers to understanding and communication and build skills to negotiate, motivate and persuade colleagues to contribute and agree to decisions

• To provide a service that is tailored to meet the needs of our patients and to understand what our patients/customers need and be adaptable and responsive
  
  
• Value diversity within the workplace
  
  
• To provide a high-quality customer service which complies with relevant legislation such as ISO 13485 and best practice set out by NHS England
  
  
• To be honest and learn from mistakes, and help to create a "no-blame" culture where people feel able to share and learn from experiences together

• Responsible for the day-to-day coordination and monitoring of the service
• To be prepared to deal with frequent interruptions

• To work as part of the Trust wide ISU team, demonstrating effective communication, and working collaboratively with colleagues inside and out of the department
  
  
• Ensure information on performance is delivered in a sensitive and comprehensive manner

Working for our organisation

This is a challenging and varied role where there is the opportunity to help be part of rapid change and development both at national and local level.

You will be an experienced, dynamic and dedicated individual who can manage a cluster of activities,  who thrives prioritising a number of tasks at the same time. 

The position supports and sustains the need for all activity in HSDU to be regulated and maintained. You will be a considered a subject matter expert by your peers and service users. 

The successful candidate will be responsible for managing and maintaining the Quality Management system  based on IS0 13485. Day to day duties are varied and can cover anything from arranging servicing and repairs to supporting  and managing staff to audits to chairing management review meetings.