Job summary
Employer heading
Scheduling Assistant (Radiotherapy & Chemotherapy)
Band 3
Job overview
An exciting opportunity has arisen within the department of Oncology for a Radiotherapy/Chemotherapy scheduling assistant. The successful applicant will be joining a dedicated team of clerical and clinical staff who work together to provide a seamless pathway for patients having Radiotherapy/Chemotherapy treatment.
The successful applicant will have excellent interpersonal and organisational skills and be able to relate equally well with staff of all grades, patients and members of the public.
A familiarity with IT systems within the trust for patient management would be an advantage, although full training will be provided where required.
Main duties of the job
The post involves working closely with the clinical team to support the appointment booking of patients undergoing Radiotherapy and Chemotherapy treatment.
Working with multiple IT systems to co-ordinate patient care.
A good sound knowledge of national Cancer Waiting Times would be desirable.
The Cancer Centre based at The James Cook University Hospital serves a population of just over a million and benefits from being at the heart of one of the largest acute trusts in the country. All major services are present on the one site giving the department excellent support in all aspects of medicine, surgery and diagnostic services.
This vacancy will close when we receive sufficient completed applications.
Working for our organisation
South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.
The Teesside and North Yorkshire area has seen significant investment into oncology services alongside an expansion of consultant numbers. The £35M oncology Endeavour unit at The James Cook University Hospital was opened in April 2012 and the Robert Ogden Cancer centre in Northallerton in 2018. The department boasts an expanded chemotherapy unit designed to meet the increasing demand for systemic treatment and state of the art radiotherapy facilities. There are also dedicated out-patient departments and offices. The department has used the Chemocare electronic prescribing system for a number of years and has encouraged and established nurse-led and pharmacy-led chemotherapy clinics.
The department has a history of both developing and delivering innovative radiotherapy having had a lung SABR programme in place for many years. Recognition of this technical expertise by Elekta, the linac manufacturer, has seen the department become their International reference site. Further collaborative ventures with Elekta have included pilot work on VMAT and cone beam CT delivery and participation in the FFF implementation consortium. There is a trials unit located within the department and recruitment into clinical trials is increasing.
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person specification
Qualifications & Training
Essential criteria
- 2 GCSE’s 9-4, A-C or level 2 functional skills in Maths and English.
- NVQ 3 in relevant area or equivalent demonstrable experience
Desirable criteria
- Previous hospital or health service experience
Knowledge and Skills
Essential criteria
- Ability to communicate with wide range of people
- Ability to work as a team member and work under own initiative
- Attention to detail
- Excellent telephone skills
- Good organisations skills
- Able to prioritise workload
Desirable criteria
- Experience with Hospital IT systems
Personal Attributes
Essential criteria
- Ability to work autonomously and as part of a team
- Flexibility, reliability and initiative
- Able to cope with deadlines
Desirable criteria
- Flexible with working hours
Experience
Essential criteria
- Can cope with a wide range of people and stressful situations
- An understanding of confidentiality issues
- Friendly, approachable and sympathetic manner
- Demonstrable customer care skills
Documents to download
Further details / informal visits contact
- Name
- Joanne Wilson
- Job title
- Computer system manager
- Email address
- [email protected]
- Telephone number
- 01642 850850
- Additional information
Joanne Wilson
Tel: 01642 850 850, ext. 53106
or
Marie Turnbull
Tel: 01642 850850, ext. 54941
If you have problems applying, contact
- Address
-
The Recruitment Team
The Murray Building
The James Cook University Hospital
TS4 3BW
- Telephone
- 01642 850850, ext. 57396
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