Job summary
- Main area
- Womens & Childrens, Breast Surgery
- Grade
- Band 4
- Contract
- Fixed term: 12 months
- Hours
- Full time - 37.5 hours per week (Monday - Friday)
- Job ref
- 210-2024-375
- Employer
- Countess of Chester Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Countess of Chester Hospital
- Town
- Chester
- Salary
- £25,147 - £27,596 pa
- Salary period
- Yearly
- Closing
- 07/05/2024 23:59
Employer heading
Early Diagnosis Support Worker
Band 4
Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviors.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.
Job overview
Working Full time : 37.5 hours per week (12 months contract)
An opportunity has arisen for an Early Diagnosis Support Worker, supporting patients referred to the Breast Service.
The successful post holder will work with both clinical and operational leads to provide support within the department to meet key competencies such as delivery of the 62 day cancer access standard. You will require excellent communication skills which should include communicating clearly, sensitively and effectively with patients, families and professionals. You should be able to signpost patients to the most appropriate services and be enthusiastic to apply acquired knowledge and skills.
We are looking for someone with high energy levels, a positive ‘can do’ attitude that can work with a large range of people to deliver efficiency, productivity and change as required.
Internal applicants are encouraged and welcomed to apply for this post if they have relevant experience.
Main duties of the job
- Undertaking less complex keyworker activity.
- Facilitating efficient transfer of patients between providers to assist in the delivery of the 62 day cancer access standard, for multiple trust pathways.
- Liaising with patients on diagnostic pathways to facilitate timely access to services (e.g. coordinating appointments with patients; organising referrals).
- Following basic assessment provide advice and support within clinics, support remote monitoring of surveillance clinics to free up consultant/nurse led clinic time and follow up.
- Support delivery of primary and secondary prevention for patients and their relatives/ carers; supporting them around’ ‘teachable moments’ and Making Every Contact Count.
- Document and monitor all aspects of care coordination and service delivery, supporting data collection and record keeping for audit.
Please do not apply if you cannot evidence the key skills required above and do not meet the all of the essential criteria within the job description.
Working for our organisation
The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:
- The Countess of Chester Hospital: providing 438 general and acute beds
- Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
- Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.
The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.
Detailed job description and main responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment.
You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person specification
Qualification
Essential criteria
- Good General Education with GCSE English and Mathematics
- ECDL or equivalent experience
- Level 3 Health or social care qualification (e.g. NVQ or similar)
Desirable criteria
- Level 4 Health or social care qualification (e.g. foundation degree)
- Evidence of continued role development
- Basic counselling
Knowledge and Experience
Essential criteria
- Relevant Health or Social Care experience
- Advanced knowledge of medical terminology.
- Understanding of person-centred care.
- Experience of coaching/teaching patients and carers.
- Efficient in the use of Mirorosft Word, Excel, Powerpoint, Outlook and internet.
Desirable criteria
- Previous medical secretarial experience
- Experience co-ordinating a patient workload.
- Knowledge of relevant cancer treatments, interventions and terminology
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Karen Worrall
- Job title
- Breast Specialist Nurse
- Email address
- [email protected]
- Telephone number
- 01244 363724
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