Job summary
Employer heading
Medical Secretary - Paediatrics
NHS AfC: Band 4
Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.
We have three strategic objectives:
People: To cultivate and sustain happy, productive and engaged staff;
Patients: To be good or outstanding at everything we do;
Population: To work seamlessly with partners to improve lives;
We run services from Sandwell, City and Rowley Regis Hospitals, Birmingham & Midland Eye Centre, Birmingham Treatment Centre, the Lyng and Leasowes Intermediate Care Centre. Our GP practices and community teams provide care in schools, healthcare centres and at home.
Our next milestone is opening the Midland Metropolitan University Hospital (MMUH), a once in a career opportunity to shape care transformation within and beyond the hospital walls.
Developing and caring for our People is fundamental. We were one of the first Trusts to provide the Real Living Wage, as well as a Live and Work scheme to support people at risk of homelessness into paid work and training. We offer a range of staff benefits, health & wellbeing support and will help you to bring your ambition to life through our bespoke training and development programmes. As “People” is one of our three strategic objectives, we make a continued commitment to prioritise support for all our colleagues.
Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department.
Job overview
Are you an experienced NHS medical secretary looking to work within a friendly, established team and in a flexible and supportive working environment? If your answers are yes please read on…
We have 2 exciting Medical Secretary positions available, based at Sandwell Hospital working as part of the Paediatric administration team
Position 1 - 30 hours per week
Position 2- 26 hours per week
We are a fun, friendly team of secretaries, who is looking for someone to join us who is also a team player. These 2 positions will be based at Sandwell Hospital. We offer flexible working with the option for some working from home days each week.
The key requirements for this position are the AMSPAR qualification, or a minimum of 2 years previous medical secretary experience.
Candidates should also have experience of managing 18 week pathways and waiting list management, plus knowledge and evidence of patient information systems and other relevant IT systems. Personal organisation, great communication skills and the ability to priorities workloads to juggle the ever changing priorities of the NHS are also essential, as is the experience of working in a fast paced environment.
Main duties of the job
Actively managing the administrative processes associated with patient pathways and contributing to the effectiveness of clinical teams (including patient experience, patient flow and waiting list management) for specialty teams.
Co-ordinating, navigating and tracking a caseload of patients efficiently and effectively through their care pathway i.e. outpatients, day case, diagnostics and inpatients from referral to treatment and discharge for Paediatrics.
Providing secretarial and administrative support to Consultants and clinical teams to support the delivery of high quality co-ordinated and integrated care including liaison with patients, careers GP’s and other service users.
Working for our organisation
Working for SWBH- We have a Well being hub, where you can go and have massages, relaxation therapy.
Access to staff benefits - which include money off shopping, days out,
Tusker car scheme - allows you to buy cars at discounted rate
MMUH - Is our new hospital being built to increase and improve our services across the Trust.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification for full details on what this role entails.
Person specification
Experience
Essential criteria
- Substantial experience within the NHS.
- Knowledge of waiting list / patient management systems.
- Knowledge of PAS systems and other relevant databases.
Desirable criteria
- Experince of managing 18week pathway
- Cancer Services knowledge and/or experience
Qualifications
Essential criteria
- Amspar or RSA Typing level 2
- Medical Terminology
- GCSE English and Maths grade C and above
Desirable criteria
- RSA Typing Level 2
- AMSPAR
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kelly Chamberlain
- Job title
- Patient Administration Manager
- Email address
- [email protected]
- Telephone number
- 01215072711
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