Job vacancy: Band 3 Charity Assistant, Birmingham Community Healthcare NHS Foundation Trust, Birmingham

Job summary

Main area

Charity Assistant - Administrative Services

Grade

Band 3

Contract

Fixed term: 12 months

Hours

Full time
Flexible working
Compressed hours

37.5 hours per week (Flexibility to work less hours/compressed hours available.)

Job ref

820-6093560-COR

Employer: Birmingham Community Healthcare NHS Foundation Trust
Employer type: NHS
Site: Priestley Wharf
Town: Birmingham
Salary: £22,816 - £24,336 pa pro rata
Salary period: Yearly
Closing: 20/05/2024 23:59
Interview date: 24/05/2024

Band 3 Charity Assistant

Band 3

Detailed job description and main responsibilities

To support with the organisation and delivery of BCHC Charity organised fundraising events

To attend BCHC charity fundraising events across the region when appropriate

Co-ordinate and support arts activities across the Trust to enhance patient experience and staff wellbeing

To respond to all inbound enquiries in a prompt, efficient and helpful manner and within agreed timescales

To effectively use Microsoft Office, appropriate databases, the internet and other research sources to a high standard to ensure administrative duties are conducted promptly

To respond to all outbound administrative activities in a prompt, efficient and helpful manner and within agreed timescales
To collate information and data as required by the Charity Manager and Charitable Funds Committee including but not exclusively gift aid and donor customer relationship management database
Collate information required for Trust and Foundation applications and support the application proces
Support Charity funded projects and associated senior staff in line with Charity activitie
Conduct data input and amendments of donor details quickly and accurately in accordance with Data Management Policy

Ensure the safe collection, transportation and depositing of donations made on or off site in accordance with standard procedures
Build relationships with stakeholders to support the growth of the Charity including local businesses, schools, universities and community groups
Actively engage in NHS Charities Together networking sessions, members area and development opportunities
Have regular contact with individuals who have difficult family circumstances and/ or are grieving following a bereavement/ loss of loved ones. They are often feeling emotional and distressed. This includes face to face contact as well as via other communication methods, e.g. telephone, emails and letter
Direct contact with patients and carers with a range of disabilities and/ or ill health, supporting individuals to engage in activities and relevant communications within the scope of the Charit
Co-ordinate, motivate and support fundraising group
Speak to and present to external individuals, local voluntary and community groups to promote the Charity
To think creatively and innovatively to support the development of the Charity

Undertake general office duties associated with the Charity, including but not restricted to filing, photocopying, collating and distributing information, receipt and distribution of incoming and outgoing mail

Prepare suitable materials for a fundraising project and corresponding effectively with stakeholders through a range of communication methods

Maintain confidentiality and discretion at all times

Attend all statutory and mandatory training required for the role as defined by the Trust and to participate fully in any departmental training as and when required

To participate fully in the Trust PDR and other HR processes

Person specification

Qualifications

Essential criteria

Minimum of 5 GCSEs, Grades C and above, including Maths and English (or equivalent)

Desirable criteria

Charity/ marketing qualification or equivalent

Experience

Essential criteria

Relevant advanced office/ admin experience
Relevant experience engaging with staff and the public in a busy environment with high volume of communications
Be able to use the internet, appropriate databases and other research sources to find appropriate market intelligence and partner information
Experience of relationship building
Advanced working knowledge of Microsoft Office
Demonstrate a high level of accuracy

Desirable criteria

Experience organising and delivering fundraising activities

Skills

Essential criteria

Excellent organisational/ prioritisation skills and the ability to meet deadlines, often working with sensitive or contentious information within varying environments
Advanced user of MS Word, Excel, Access, PowerPoint and Administration Systems
Ability to demonstrate excellent customer service skills and respond sensitively to supporters
Ability to think creatively and prioritise in a busy ever changing environment

Desirable criteria

A good working knowledge of fundraising codes of practice
Understanding of the goals and values of the Division and the Trust

Personal Qualities

Essential criteria

Self-motivated
Positive, energetic, enthusiastic in outlook and able to set a good example
Ability to manage under pressure; work to tight deadlines, evidencing excellent time management
Able to work independently or as part of a team
Be able to empathise with people’s stated needs and emotional drivers
Flexible disposition; able to work across Trust sites and surrounding community
Able to work evenings and weekends, as required
Honest with a high degree of personal integrity

Disability Confident Employer and Guaranteed Interview Scheme

BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

Equality, Diversity and Inclusion

Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.

We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.

Promoting Workforce Equality

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.

The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

Flexible Working

Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.

In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!

Benefits of working for us:

Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
Attractive relocation payment if you relocate to the local area.
Discounts for local and national retailers
Dedicated well-being services for all employees
Flexible working where possible

Mindful employer. Being positive about mental health.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

JD and PS - Charity Assistant (PDF, 250.2KB)

Apply online now

Further details / informal visits contact

Name: Sarah.Binks
Job title: Charity Manager
Email address: [email protected]
Telephone number: 07548 212341

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Job summary

Employer heading

Band 3 Charity Assistant

Band 3

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Desirable criteria

Experience

Essential criteria

Desirable criteria

Skills

Essential criteria

Desirable criteria

Personal Qualities

Essential criteria

Employer certification / accreditation badges

Applicant requirements

Documents to download

Further details / informal visits contact

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