Job summary
- Main area
- Preoperative Assessment
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 360-B-8203
- Employer
- West Hertfordshire Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- St Albans City Hospital
- Town
- St Albans
- Salary
- £23,575 pa inc. HCA
- Salary period
- Yearly
- Closing
- 08/05/2024 23:59
Employer heading
Band 2 - Reception Apprentice, Preoperative Assessment
Band 2
Job overview
We are looking to recruit a receptionist to join our friendly Patient Assessment team and am who can work in a multi-tasking environment, including:
In addition, the role is an 18-month level 3 Business Administrator Apprenticeship. The benefit from an environment where they can learn the fundamentals of their new role while gaining a qualification.
If required there is an option to obtain the Medical Terminology module as part of the above apprenticeship.
Main duties of the job
- Dealing with patient requests over the telephone and in person who require medical care, ask the relevant questions and sign post them to the appropriate person.
- Register new patients completing all necessary paperwork.
- General admin duties such as sorting old patient records ready for summarising.
- Recalling patients for appointments either by phone, text, or email
- Deal with general patient queries.
Working for our organisation
There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust! Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.
The trust has recently gained ‘teaching hospital’ status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.
We are a flexible working employer
At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.
https://www.westhertshospitals.nhs.uk/flexibleworking/
We encourage and welcome people with disabilities. If you need help, please ask.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Detailed job description and main responsibilities
- To provide administrative support to the preoperative assessment team in the preparation of adult patients for elective surgery.
- To greet patients on arrival and respond with sensitivity to any queries, being mindful of data.
- protection and patient confidentiality
- Check pts in on arrival on the EPR System
- To sort incoming post and ensure outgoing post is dispatched.
Person specification
Your application will be scored against the JD/ Person Specification
Essential criteria
- 0 – does not meet the person specification 1 - reserved meets some person specification requirements 2 – Meets all person specification requirements
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jaisy George
- Job title
- Senior sister
- Email address
- [email protected]
- Telephone number
- 01727 897140
If you have problems applying, contact
- Address
-
Watford Hospital
The Beeches
Vicarage Road
Watford
Hertfordshire
WD18 0HB
- Telephone
- 01442 365234
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